The Power of Positive Feedback
We seem especially skilled at pointing out the deficiencies in others, but we often forget to give praise when things go well. The old adage, “What gets rewarded is what gets done” is at work here. Giving positive feedback can be a powerful tool to reinforce a desired behaviour. It’s a skill anyone can learn:
Do it Now. Positive feedback is most effective when it is delivered as quickly after the desired behaviour as possible. Don’t let it slide.
Do it Publicly. While negative feedback is always delivered privately, positive feedback should be given in front of others, multiplying its effects.
Be Specific. Don't give a general, "Good job, Sally." Instead, identify the specific reason or detail that’s prompting your acknowledgment.
Do it Often. Since positive feedback is “emotional fuel,” don’t neglect the small victories. Celebrate them too.
Be Authentic. Don't offer empty praise. People can see right through you. Mean it when you give positive feedback.
Giving positive feedback takes practice. Today, be on the lookout and try to catch someone doing something great. You’ll make their day and yours too.
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